Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to the use of TradingHub.trade and related account, supplier-listing, inquiry, authentication and administrative features operated as part of the TradingHub service.

TradingHub is operated by CodeCraft Advisory LLC ("TradingHub", "we", "us"), which is responsible for the personal information processed through the service: CodeCraft Advisory LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States.

It applies to visitors, registered users, suppliers, business representatives and other individuals whose information is processed through TradingHub.

2. Information We May Collect

Account Information

When an account is created or used, TradingHub may process information such as:

• Name.
• Email address.
• Password information in securely hashed form where password login is used.
• Authentication-provider identifiers where third-party sign-in is used.
• Profile information.
• Phone number, job title, country or other account information where supplied.
• Email-verification status.

Supplier and Business Information

Suppliers may submit business information such as:

• Company name.
• Company description.
• Business type.
• Business registration information.
• Company size or employee information.
• Products and services.
• Manufacturing and supply information.
• Company locations and addresses.
• Website and contact information.
• Logos and images.
• Export markets, shipping information, payment terms and other business information.

Public Information

Information submitted for publication as part of a supplier profile may become publicly visible on TradingHub and may be discoverable by search engines.

Suppliers should not submit confidential personal information or sensitive data in fields intended for public display.

Inquiry and Communication Information

When users send inquiries or contact suppliers, TradingHub may process:

• Sender identity.
• Sender contact details.
• Supplier or listing contacted.
• Inquiry content.
• Date and time of communication.
• Related technical and anti-abuse information.

Technical Information

TradingHub and its infrastructure providers may automatically process technical information such as:

• IP address.
• Browser type.
• Device information.
• Operating system.
• Pages requested.
• Request date and time.
• Security events.
• Session identifiers.
• Authentication activity.

3. How We Use Information

Information may be processed for legitimate operational purposes including:

• Creating and maintaining accounts.
• Authenticating users.
• Publishing supplier profiles.
• Reviewing submitted listings.
• Providing buyer-to-supplier inquiry functionality.
• Providing account and security features.
• Delivering authentication and service-related emails.
• Processing verification requests.
• Protecting against spam, fraud and abuse.
• Investigating technical problems.
• Improving site functionality.
• Maintaining service security.
• Enforcing applicable platform terms.
• Responding to support requests.
• Complying with legal obligations.

4. Legal Bases Where Applicable

Where data-protection law requires a lawful basis, processing may be based on one or more of the following:

• Performance of a contract or steps requested before entering into a contract.
• Legitimate interests in operating, protecting and improving a B2B directory.
• User consent where consent is legally required.
• Compliance with a legal obligation.

5. Account Authentication

TradingHub may support authentication methods including secure email links, passwords and third-party identity providers.

Authentication information may be used to confirm identity, maintain account sessions and protect users from unauthorized access.

6. Cookies and Similar Technologies

TradingHub may use cookies or similar browser technologies where needed for:

• Authentication.
• Maintaining logged-in sessions.
• Security.
• Fraud prevention.
• Remembering functional preferences.
• Site operation and performance.

Additional analytics or advertising technologies, if introduced in the future, will be disclosed and managed in accordance with applicable law.

7. Sharing Information With Suppliers

When a buyer sends an inquiry to a supplier, information necessary to allow that supplier to understand and respond to the inquiry may be shared with the supplier.

Once information is shared directly with another business, that business may have its own independent responsibilities for how it processes that information.

8. Service Providers

TradingHub may rely on specialist service providers for functions such as:

• Website infrastructure and hosting.
• Content delivery and network security.
• Database and file storage.
• Authentication.
• Transactional email delivery.
• Monitoring and abuse prevention.
• Technical support.

These providers may process information only as necessary to provide their services, subject to their applicable contractual and legal obligations.

9. Legal and Safety Disclosures

Information may be disclosed where reasonably necessary to:

• Comply with applicable law or a valid legal request.
• Protect the security of TradingHub.
• Investigate fraud or abuse.
• Protect users or third parties.
• Enforce legal rights or platform terms.

10. Business Transfers

If TradingHub or substantially all of its relevant business or assets are reorganized, transferred, sold or merged, information may be transferred as part of that transaction where permitted by law.

11. International Processing

TradingHub serves an international B2B audience and may use service providers operating in different countries.

As a result, information may be processed or stored outside the country in which a user is located.

Where required, TradingHub will apply appropriate safeguards for international transfers of personal information.

12. Data Security

TradingHub uses reasonable technical and organizational safeguards designed to protect information and user accounts.

Measures may include access controls, authentication controls, secure infrastructure, session management and other security practices.

No internet service, however, can guarantee absolute security.

13. User Security Responsibilities

Users should:

• Protect their login credentials.
• Use strong passwords where passwords are available.
• Keep access to their email account secure.
• Sign out of shared devices.
• Report suspected unauthorized access.

14. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• Whether an account remains active.
• Whether a supplier listing remains published or managed.
• Security and anti-fraud needs.
• Support or dispute history.
• Legal record-keeping requirements.
• Backup and technical-retention processes.

15. User Privacy Rights

Depending on applicable law and the user's location, users may have rights relating to their personal information, such as:

• Requesting access.
• Requesting correction.
• Requesting deletion.
• Requesting restriction of processing.
• Objecting to certain processing.
• Requesting data portability where applicable.
• Withdrawing consent where processing relies on consent.
• Lodging a complaint with an appropriate data-protection authority.

These rights are subject to applicable legal limitations and verification of the requester's identity.

16. Updating Supplier Information

Registered suppliers may be able to update information through their account dashboard or by contacting TradingHub support where appropriate.

Certain significant changes may be subject to additional review before becoming publicly visible.

17. Account and Data Deletion Requests

Users may request account closure or deletion of eligible personal information using available account or support channels.

Some information may need to be retained after account closure where required for legal compliance, security, fraud prevention, record keeping or dispute resolution.

18. Third-Party Websites

Supplier profiles may include links to external websites.

TradingHub does not control the privacy practices, security or content of third-party websites. Users should review the privacy policies of those websites separately.

19. Children

TradingHub is a business-to-business service and is not intended to be directed to children.

Individuals using TradingHub on behalf of a business should have the legal capacity or appropriate authorization required for the activities they undertake.

20. Changes to This Privacy Policy

TradingHub may update this Privacy Policy when services, legal requirements or data-processing practices change.

The latest version will be published on this page with an updated revision date.

21. Contact and Privacy Requests

Questions about privacy or requests relating to personal information may be submitted through the TradingHub Contact page.