For suppliers

Supplier Listing Guide

This guide explains how to create a clear, complete and professional TradingHub supplier profile that helps potential buyers understand your business, products and supply capabilities.

1. Before You Start

A strong supplier listing should help a potential buyer quickly understand who your company is, what you supply, where you operate and how to contact you.

Before creating your listing, prepare accurate and current business information. Depending on your selected listing plan, available fields and limits may differ.

Recommended preparation: company name, company description, business category, business type, location, contact information, logo, product images, website, product details and relevant trade information.

2. Create or Sign In to Your Account

You need a TradingHub account to create and manage supplier listings.

Use an email address that you control and monitor regularly. Account and listing notifications may be sent to that address.

Keep your login details secure and do not share your password with people who are not authorized to manage your company profile.

3. Choose the Appropriate Listing Plan

TradingHub may offer different listing plans. Plans can have different limits and available features, including:

  • Number of business listings.
  • Number of business categories.
  • Number of gallery images.
  • Number of products or services.
  • Company and trade-information fields.
  • Catalogue or external-link options.
  • Additional visibility or promotional features where offered.

Only use fields and features available under your selected plan.

4. Company Name

Enter the genuine name under which your company conducts business.

Avoid adding unnecessary promotional phrases such as "Best Supplier", "Cheapest Manufacturer", phone numbers, website addresses or long keyword lists to the company-name field.

If your trading name differs from your registered business name, make sure the information presented does not mislead buyers about the identity of the business.

5. Select the Correct Business Category

Choose the category that most accurately represents the primary products or services supplied by your company.

Suppliers should not select unrelated categories simply to receive additional exposure.

If your plan permits multiple categories, use only categories that genuinely relate to your regular business activities.

6. Business Type

Select the business type or types that accurately describe your operation.

Examples can include manufacturer, exporter, supplier, distributor, wholesaler or service provider where applicable.

Do not describe your company as a manufacturer if you do not manufacture the products represented in your listing.

7. Company Description

Your company description should explain the business clearly and professionally.

Useful information can include:

  • What the company manufactures or supplies.
  • Industries served.
  • Main markets.
  • Years of operation where accurate.
  • Manufacturing or sourcing capabilities.
  • Relevant facilities or production information.
  • Customization or private-label capabilities where available.
Write for buyers, not search engines. Clear and specific company information is more useful than repeatedly inserting keywords.

8. Products and Services

Product and service entries should describe real products or services your business currently provides.

Where fields are available, provide useful information such as:

  • Product name.
  • Product description.
  • Product image.
  • Minimum order quantity.
  • Price information where appropriate.
  • Supply ability.

Avoid creating multiple nearly identical product entries only to repeat keywords.

9. Product Descriptions

Explain the product in practical terms. Where relevant, mention materials, dimensions, applications, available customization, packaging or other useful specifications.

Do not copy descriptions from another company's website unless you have permission to use that content.

10. Minimum Order Quantity

If you provide a minimum order quantity, make sure it reflects your normal commercial requirements.

If MOQ varies by product, specification or buyer requirement, explain that clearly rather than entering misleading information.

11. Production Capacity and Supply Ability

Capacity and supply figures should be realistic and supportable.

Specify the relevant unit and period where possible, for example units per month or metric tons per year.

Do not publish exaggerated capacity figures to appear larger than your actual operation.

12. Production Lead Time

Provide a realistic estimate based on normal operating conditions.

Actual lead times may depend on order size, customization, materials, production schedules and shipping arrangements.

13. Private Label and Customization

Only state that private-label, OEM, ODM or customization services are available when your business genuinely provides them.

Explain significant limitations where appropriate.

14. Packaging Information

Packaging information can help buyers understand how products are prepared for shipment.

Where available, describe standard packaging and whether customized packaging can be arranged.

15. Trade Terms and Incoterms

If your profile includes Incoterms or trade terms, choose only the terms your company is prepared to offer.

Final terms should always be confirmed directly between buyer and supplier before an order is placed.

16. Payment Terms

Describe normal business payment terms accurately where the field is available.

Do not publish misleading guarantees concerning payment safety or transaction protection.

17. Shipping Methods and Port Information

Suppliers may provide relevant shipping information such as sea freight, air cargo availability or typical port of export where applicable.

These details should reflect actual business capabilities and may need to be confirmed for each order.

18. Export Markets

List markets in which your company has genuine business activity or meaningful export experience.

Do not claim international markets solely because your products could theoretically be sold there.

19. Certifications and Awards

Only list certifications, registrations, licenses or awards that your business is entitled to claim.

Certification names should be stated accurately and should not imply a wider scope than the certification actually covers.

Buyers may independently verify certification or registration claims with the issuing organization.

20. Company Clients and References

Do not publish customer names, logos or commercial relationships unless you have appropriate permission to do so.

Avoid claims such as "supplier to" a major brand unless the statement is accurate and you are entitled to make it publicly.

21. Company Logo

Use your own company logo or a logo you are authorized to use.

A clear logo generally presents more professionally than screenshots, promotional banners or text-heavy graphics.

22. Gallery Images

Upload clear images that genuinely relate to your business, products, facilities, production or services.

Good gallery images can include:

  • Products.
  • Factory or workshop areas.
  • Production equipment.
  • Packaging.
  • Warehouse facilities.
  • Relevant company operations.

Do not use another company's images without permission.

23. Contact Information

Provide contact information that belongs to your company or an authorized company representative.

Keep email, phone, WhatsApp, website and address information current.

Buyers should be able to understand who they are contacting.

24. Website

Enter your company's official website where available.

Do not link to unrelated websites, misleading landing pages, malware, prohibited content or websites that impersonate another company.

25. Head Office and Factory Address

Use genuine business locations.

If your factory is at a different location from your head office, use the appropriate fields rather than presenting an office address as a manufacturing facility.

26. Map and Location Information

Where location information is provided, it should represent the relevant company location as accurately as reasonably possible.

27. Company Catalogue

If your plan allows a catalogue link, use a relevant business or product catalogue URL.

Catalogue links should not redirect users to unrelated content or unsafe downloads.

28. SEO Title and Description

Where SEO fields are available, describe the company naturally.

Avoid keyword stuffing, deceptive titles or claims that cannot be supported.

29. Review Before Submission

Before submitting, check:

  • Company name is correct.
  • Category is relevant.
  • Company description is complete.
  • Contact information is current.
  • Product information is accurate.
  • Images belong to your business or are properly licensed.
  • Certification claims are accurate.
  • Trade information is realistic.
  • No confidential information has been entered into public fields.

30. Submission and Review

New supplier listings may be submitted for TradingHub review before publication.

A submitted listing may remain pending while it is reviewed.

TradingHub may request corrections, decline publication or take other appropriate action where a listing does not meet platform requirements.

31. After Publication

Suppliers are responsible for keeping their listing reasonably current.

Update information when important details change, including contact details, website, location, products, capabilities or company status.

32. Verification

TradingHub may provide specific verification indicators where an applicable verification process has been completed.

Verification applies only to the particular check identified. It does not guarantee product quality, supplier performance, payment, shipment or delivery.

33. Need Help?

If you are unsure how to complete a listing or believe a listing needs correction, please use the TradingHub Contact page and select the relevant support subject.

Before publishing, also review the TradingHub Listing Rules .